Valk Bonus balance is an extra discount balance of the Valk Exclusief Hotels. You receive this extra discount by participating in various promotions of the Valk Exclusief Hotels.
The following conditions apply to the Valk Bonus program:
Valk Bonus conditions
1.1. For each reservation you can redeem a maximum of € 5 Valk Bonus balance
1.2. Valk Bonus balance can not be redeemed afterwards on an already placed booking
1.3. Valk Bonus balance can only be redeemed at Valk Exclusief Hotels
1.4. The validity of your Valk Bonus balance is always valid. You can find the validity in the Valk Bonus activation email and in your Valk Account on your dashboard via 'your data' and then 'transactions'. The validity of your Valk Bonus balance can not be extended.
30, 15, 7 and 2 days in advance you will receive a reminder by email regarding the expiration of your Valk Bonus balance.
1.5. The Valk Bonus balance will lapse if a reservation is canceled after the validity of the Bonus. If the cancellation falls within the validity date, you will receive the Valk Bonus balance refunded to your Valk Account.
1.6. Your Valk Bonus balance can only be redeemed on hotel stays and can not be transferred between different Valk Accounts or redeemed against cash or Valk Gift cards.
Valk Exclusief campaigns
2.1. Valk Exclusief and/or the auxiliary persons or third parties engaged by it are not liable for any damage whatsoever, directly and / or indirectly, in any way related to this promotion.
2.2. Valk Exclusief is entitled, in its sole discretion and without prior notice, to change the terms and conditions prematurely, or without stating a reason to stop or change the promotion if circumstances so require, without being obliged to pay any compensation to the participants in any way.
2.3. By participating in this promotion you declare that you agree with the above promotion conditions.
For questions or complaints you can mail to firstname.lastname@example.org stating the name of the promotion, during working days we will answer as soon as possible. We strive to respond personally within 2 business days.