FAQ Valk Exclusief Membership

Valk Exclusief Membership gives you first access to Exclusive promotions, personalised offers and much more. Valk Exclusief Membership is completely free, but you must be at least 18 years old to become a member.

Login to your Valk Account and go to 'my account details'. Here you have the option to upgrade your Valk Account to Valk Exclusief Membership free of charge.

Yes, signing up for Valk Exclusief Membership is free of charge.

• €15,- Membership Welcome Discount
• Personalised offers
• Exclusive Memberhip promotions
• Lazy Sunday check-out

With the Valk Exclusief Membership you benefit from even more advantages, so you will receive exclusive Membership promotions and personalised offers.

In your Valk Account under 'my account details' you can see if you are a member of Valk Exclusief Membership.Do you not yet have a Valk Account? Then first create aValk Account, which you can then upgrade to Valk Exclusief Membership under 'my account details'.

No, the benefits are only valid at all Valk Exclusive hotels. You can find an overview off all Valk Exclusive Hotelshere.

Please refer to thePrivacy Statement for detailed information on personal data.

To cancel your Membership, please send an email to info@valkexclusief.nl from the email address you are a member of. Please state in this email that you wish to cancel your Membership. You will receive a confirmation email when your Membership has been cancelled.

You can find your discount in your Valk Exclusive account. Go to 'Loyal & Bonus' balances in your Valk Account. The amount of your Valk Bonus will automatically be increased by €15,-.

Your €15,- Welcome Discount is valid for 2 months and can be redeemed online for an overnight stay or package at Valk Exclusief Hotels.

As a Valk Exclusive Member you will receive your €15,- Welcome Discount in your account. Not a member yet? Then registerhere or upgrade your Valk Account and receive your €15,- welcome discount.

You can redeem your Welcome Discount together with your Valk Loyal credit. Your Welcome Discount cannot be redeemed at the same time as other Valk Bonus credits.

No, it is not possible to use your €15,- Welcome Discount on a previous booking. You can redeem your credit when you make an online booking at a Valk Exclusive hotel.

• €5 discount per night on a room or suite*
• €2.50 discount per person on reduced rates*
• No booking fees
• Use online check-in
• Free welcome drink upon arrival at the hotel

*On reduced rates, such as packages, non-refundable, last-minute, early-bird, and FLEX24 rates, you will receive €2.50 Valk Loyal balance per person, regardless of the number of nights or packages you book subsequently.

Visit one of the Van der Valk websites, log in with your Valk Account, and make a reservation. You can redeem your saved Valk Loyal balance in step 5 while making your booking.

No, Valk Loyal balance can only be redeemed on hotel stays and cannot be transferred between different Valk Accounts or exchanged for money or Van der Valk Gift Cards.

For reduced rates, such as packages, non-refundable, last-minute, early-bird, and FLEX24 rates, you will receive €2.50 Valk Loyal balance per person, regardless of the number of nights or packages you book subsequently. You will also receive a free drink per stay.

Redemption is possible from a balance of €5, rounded to the nearest ten. Your Valk Loyal balance can only be redeemed for hotel stays and cannot be transferred between different Valk Accounts or exchanged for money or Van der Valk Gift Cards. The Valk Loyal balance is valid for 3 years after being credited.

If you haven't received your Valk Loyal balance on your Valk Account, please contact info@valkexclusief.nl.

It is not possible to add Valk Loyal balance retroactively to your Valk Account. Valk Loyal applies only when you use a Valk Account and when the reservation is made online.

With the Valk Bonus action program, you can participate in special promotions via the website, newsletter, or social media using your Valk Account. You will earn Valk Bonus, which you can redeem on your next online booking at a Valk Exclusief hotel.

It varies per special promotion how much Valk Bonus balance you will receive. For most promotions, you will receive €5 Valk Bonus balance.

Visit one of the Valk Exclusief websites, log in with your Valk Account, and make a reservation. You can redeem your Valk Bonus balance in step 5 while making your booking. Note: You can redeem a maximum of €5 Valk Bonus balance per reservation.

No, it is not possible to redeem Valk Bonus balance retroactively on an online reservation.

No, Valk Bonus is a promotion program of Valk Exclusief. Valk Bonus balance can only be redeemed at Valk Exclusief hotels.