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CORONA MEASURES
CORONA MEASURES

Our Corona measures

Despite the measures from the government, you can stay carefree in our hotels. Our hotels remain open 24/7. Your safety and health, and that of our employees, are important to us. We continue to follow the guidelines of the RIVM and on this page you will find all information about the uniform measures taken at all Valk Exclusive hotels. Our hotels may apply additional or special measures. Please contact the hotel of your choice for more information or visit the hotel website.

PLEASE NOTE, VERY IMPORTANT!
Do you have any cold-like symptoms, including cold in the nose, runny nose, soar throat, mild cough or a temperature higher than 38 degrees Celsius/100.4 Fahrenheit? If yes, you are requested to stay home and not to come to the hotel.

It is important that you follow the instructions of the hotel staff members during your stay with us. Additionally, all guests and staff members at our hotel are requested to carefully follow the precautionary measures below:

Measures we took in our hotels to give you a safe and hospitable stay

  • The starting point for our adjustments are the guidelines and recommendations our government. We assume that guests take their own responsibility with regard to the corona measures. We reserve the right to ask you for your corona admission certificate.
  • Face masks are mandatory in all public areas.
  • Our employees have received instructions on how to act under Corona.
  • There are additional protocols for cleaning and hygiene.
  • Our swimming pools and fitness rooms are open until 17:00. You can use our wellness areas, changing rooms and showers at the swimming pool.
  • Our restaurants are open until 17:00 uur for hotel guests and guests from outside. Contact the hotel where you will be staying for more information.
  • Dinner is possible via room service or take away. Contact the hotel where you will be staying for more information.

Arrival at the hotel

  • We would like to welcome you personally, we show you the way and we are open to questions.
  • In the lobby you also have the opportunity to clean your hands after your trip.

Appropriate distance in the hotel

  • At various places in the hotel you will find measures and markings with which we want to guarantee the 1.5 m distance. These are places that several people use or pass each other. We ask you to follow these measures and markings.
  • We request that you respect the safe distance to other guests in traffic areas, such as hotel corridors.

Hygiene in the hotel

  • We guarantee regular disinfection of exposed surfaces such as door handles, card terminals and lift buttons with antibacterial liquids.
  • The sanitary facilities in your hotel room and in our toilets are cleaned with extra care and disinfectants.
  • We offer our guests disinfectant dispensers in public areas.

Measures in our restaurants

  • Our restaurants are open until 17:00 uur for hotel guests and guests from outside. Contact the hotel where you will be staying for more information.
  • Dinner is possible via room service or take away. Contact the hotel where you will be staying for more information.

Additional or special measures per hotel

Our hotels may have additional or special measures. For the measures of a specific hotel, we would like to refer you to the website of the hotel itself. It always contains the most complete measures that apply at that hotel. An overview of all Valk Exclusive hotels can be foundhere.

With hospitable regards,
Family Van der Valk & employees

Version November 28, 2021